Problem mit eröffnen eines Chat's

BoZaR · 16. November 2004

Hallo zusammen,

ein Kollege hat mal wieder ein Problem, dass ich selbst noch nie gesehen habe.
In einem Screenshot war folgendes zu sehen:

- Anwender versucht Message an Anwender zu schreiben
- Sametime Chatfenster öffnet sich
- Folgendes steht dann unter To:
Initializing Chat.
Resolving user name(s).
(1 of 1)

Dann passiert auch nichts mehr. Der Button "send" bleibt grau, das Fenster bleibt stehen.

Irgendwie kann Sametime den Chatpartnernamen nicht richtig auflösen habe ich das gefühl.

Es wird die Version Lotus Notes 6.5.2 eingesetzt mit ingegriertem Sametime Client.

Weiss jemand evtl. was das sein könnte?

Vielen Dank im voraus schonmal.

Viele Grüße,

BoZaR
alias
Stephan

RockWilder · 16. November 2004

Mahlzeit!

Auf die Schnelle hab ich 3 Dinge gefunden:
(Lotus KB-Eintrag 1165064)

Zitat

Abstract
If Internet IDs are used rather than Notes IDs for Sametime (userid@xx.ibm.com), users can initiate chat sessions using the right-click menu from a view/folder or within an open memo. However, users are unable to initiate a chat using the Chat button on the toolbar or Chat actions in the Actions drop-down menu.

Content
This issue was reported to Lotus software Quality Engineering and has been addressed in Notes 6.5.2.

Excerpt from the Lotus Notes and Domino Release 6.0.4 / 6.5.2 MR fix list (available at http://www.ibm.com/developerworks/lotus):

SPR# MWAL5X5HVK - Fixed an intermittent problem where starting a chat from the mail template's "Chat" action button fails when the user preference "Use canonical name for instant messaging status lookup" is set.

Alles anzeigen

Da ihr bereits 6.5.2 einsetzt, wirds das wohl nicht sein.

Evtl. aber das Nächste:
(Lotus KB-Eintrag 1173461)

Zitat

Abstract
If you attempt to initiate a chat using a Notes 6.5.x client and the user you are attempting start a chat with has a long name which wraps to the second line in the memo header, and error occurs.

Content
This issue was reported to Lotus software Quality Engineering and has been addressed in Notes 6.5.2.

Excerpt from the Lotus Notes and Domino Release 6.0.4 / 6.5.2 MR fix list (available at http://www.ibm.com/developerworks/lotus):
SPR# JCHN5V8PGY - Fixed the use of the context menu on the "From" name, when the name wraps across 2 lines. Prior to this fix, it was only possible to select part of the name of the person you were chatting with.

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Solltet ihr DWA einsetzen, hier evtl. noch was:
(Lotus KB-Eintrag 1163584)

Zitat

Abstract
The Notes.ini parameter, iNotes_WA_LiveNames=0 causes all Chat functionality to be nonfunctional in Domino Web Access (iNotes Web Access).

Content
This issue has been reported to Lotus Software Quality Engineering (SPR # DHAR5X72TY). There are no plans to investigate this issue.

Steps to reproduce issue:

1. Configure the DWA/Sametime server so that Chat and Online Awareness are working in DWA.
2. Log in to a DWA account and note that there is a green icon next to your user name and a Chat button on the action bar.
3. Add the line iNotes_WA_LiveNames=0 to the DWA server's Notes.ini.
4. Cycle the DWA server.
5. In your browser, hit the browser's refresh button.

Note that the online awareness is gone (no green icon) as you would expect, BUT the Chat button is also gone. The way the Help reads, iNotes_WA_LiveNames=0 should ONLY
disable online awareness but not ALL chat functionality.

The help states that to disable ALL Chat functionality (Chat button and awareness), you should use iNotes_WA_Chat=0.

Alles anzeigen

greetz
RW

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